FREE Case Evaluation: 1-888-887-3117
Looking for juvenile residential facilities near you? Here's a quick guide:
When searching for juvenile residential facilities near me, understand the various options available for youth who need structured therapeutic environments. These facilities provide 24-hour supervision and treatment for adolescents facing behavioral, emotional, or mental health challenges that cannot be adequately addressed in less restrictive settings.
Finding the right residential program can be overwhelming, especially during a family crisis. Whether you're a parent seeking help for your child, a professional making a referral, or a young person looking for support, knowing what facilities exist in your area is the crucial first step.
Juvenile residential facilities range from secure detention centers to therapeutic group homes, each offering different levels of structure, therapy models, and specialized services. The right placement depends on the specific needs of the young person, including age, diagnosis, treatment history, and safety concerns.
I'm Tim Burd, and through my work with Justice Hero connecting families with proper legal and support services, I've seen how vital it is for parents to understand their options when searching for juvenile residential facilities near me. My experience has shown that proper placement can make all the difference in a young person's journey toward healing and growth.
Easy juvenile residential facilities near me word list:
- abuse claims
- detention center sex abuse
When families search for juvenile residential facilities near me, they often feel overwhelmed by the complex system of different facility types. Each serves unique purposes and populations, and understanding these differences is crucial when finding the right placement for a young person who needs help.
At heart, juvenile residential facilities provide round-the-clock care for young people who need more support than they can receive at home. Unlike outpatient programs where kids go home each night, these facilities become temporary homes where youth live while receiving treatment.
These facilities share several important features that set them apart:
24/7 Supervision means trained staff are always present, offering both safety and support when young people need it most. The structured environment creates predictability through daily schedules that include therapy sessions, classroom time, recreational activities, and life skills development. With a clear treatment focus, programs address specific behavioral, emotional, or mental health needs through evidence-based approaches. And importantly, most placements are time-limited with the goal of helping youth return to their families or less restrictive settings as soon as they're ready.
These facilities typically serve young people between ages 6 and 21, though specific programs may focus on narrower age ranges. To qualify for placement, a young person usually needs a diagnosed mental health condition, significant behavioral challenges, or court involvement that requires more intensive care than what's available through outpatient services.
There are several distinct types of residential options for youth:
Secure Detention Centers like the Richmond Juvenile Detention Center serve youth involved with the court system. These facilities prioritize security and provide basic education, but they're not primarily treatment-focused. They're where young people stay while awaiting court proceedings or after being adjudicated for an offense.
Psychiatric Residential Treatment Facilities (PRTFs) such as Hallmark Youthcare provide intensive mental health treatment for youth with serious emotional or psychiatric needs. These facilities offer the highest level of care outside of hospitalization, with 24-hour nursing staff and regular psychiatric oversight.
Therapeutic Group Homes create a more homelike environment while still providing structured therapy. Housing just 8-12 residents, these smaller facilities feel less institutional and can be ideal for youth who need support but don't require the intensity of a PRTF.
Short-Term Residential Academies offer specialized programming for justice-involved youth, typically with stays of 4-6 months. Programs like those run by Eckerd Connects often separate young people by gender and focus on rehabilitation.
The broader categories of Children's Residential Facilities (CRFs) and Child Caring Institutions (CCIs) differ mainly in their funding sources. CRFs receive public funding through Children's Services Act, while CCIs operate with private funding but must meet the same licensing standards.
Quality matters tremendously when it comes to youth residential care. All facilities must be licensed by either the Department of Social Services (DSS) or the Department of Juvenile Justice (DJJ). This licensing process isn't just paperwork—it ensures facilities meet critical standards for safety, programming, staffing, and physical space.
The best facilities go beyond basic licensing requirements. Many seek national accreditation from respected organizations like The Joint Commission or the Council on Accreditation (COA). For example, Jackson-Feild Behavioral Health Services proudly maintains COA accreditation, while New Hope Treatment Centers is accredited by The Joint Commission. These extra credentials signal a commitment to excellence.
Facilities housing justice-involved youth must also comply with PREA standards (Prison Rape Elimination Act) to prevent sexual abuse and harassment—a critical protection for vulnerable young people.
Staff safety measures are equally important. All employees undergo rigorous background checks including criminal history screenings and child protective services registry searches before they're allowed to work with youth. And to ensure ongoing compliance, licensed facilities receive both scheduled and surprise visits from licensing specialists throughout the year.
Research from the Substance Abuse and Mental Health Services Administration (SAMHSA) consistently shows that properly accredited facilities with strong oversight produce better outcomes for young people. Programs following evidence-based practices help youth successfully transition back to community settings at higher rates.
If you're facing a crisis situation and need immediate guidance on finding accredited facilities, the SAMHSA crisis support page offers valuable resources to help you take the next step.
When you're searching for juvenile residential facilities near me, understanding what services they provide can make all the difference in finding the right fit for your child. The best facilities offer a complete approach to healing that goes beyond just addressing behavior—they nurture the whole person.
Walking into a quality juvenile facility in Virginia, you'll find a range of proven therapies designed to help young people work through their challenges. Most centers offer one-on-one therapy sessions where teens build trust with a licensed therapist using approaches like Cognitive Behavioral Therapy (CBT). These personal connections often become the foundation of healing.
Group therapy creates a powerful space where young people realize they're not alone in their struggles. Whether it's working through anger issues or learning better social skills, these guided conversations help teens see themselves through others' eyes.
Family involvement is absolutely crucial. Regular family therapy sessions help repair relationships and prepare everyone for a successful reunion. As one parent told me, "The family sessions were where the real healing happened—not just for my daughter, but for all of us."
Many facilities also provide specialized treatment tracks. Hallmark Youthcare, for instance, runs an excellent substance abuse program that recognizes recovery happens in stages, not overnight. Other facilities offer specialized programs for trauma, problem sexual behaviors, or eating disorders.
The most creative programs incorporate experiential therapies like art, music, and even equine therapy. One teen who struggled to express himself verbally created breathtaking artwork that finally helped his therapists understand his inner world. These alternative approaches often reach young people when traditional talk therapy can't.
Education doesn't stop when a young person enters residential care. In fact, the structured environment and smaller class sizes can help students who've struggled in traditional schools.
Most facilities operate accredited on-site schools where credits transfer back to the student's home school. For teens with learning differences, certified special education teachers ensure their IEPs are followed. Older youth might focus on GED preparation instead.
Beyond academics, these programs teach practical life skills that many of us take for granted. Young people learn to cook simple meals, manage a budget, and handle conflicts without losing their cool. As one program director put it, "We're not just helping them get through today—we're preparing them for successful, independent lives."
The Richmond Juvenile Detention Center makes educational continuity a priority, ensuring that even brief stays don't disrupt a student's academic progress. This attention to education recognizes that learning is a stabilizing force during difficult times.
The heart of any good program is its people. Quality facilities maintain teams of dedicated professionals including psychiatrists, therapists, nurses, teachers, and direct care staff who work together to support each young person.
Staff-to-resident ratios typically range from 1:4 to 1:8, ensuring that help is always available. This is especially important during evenings and weekends when emotions often run high. All staff members undergo rigorous background checks and receive specialized training in crisis intervention and trauma-informed care.
Hallmark Youthcare stands out by providing round-the-clock access to psychiatrists and nurses. This 24/7 coverage means that a medical or mental health crisis at 2 AM receives the same level of professional care as one at 2 PM—something parents consistently mention as providing peace of mind.
Nothing matters more than keeping young people safe while they heal. Good facilities create layers of protection, starting with thorough background checks for all employees. Virginia maintains a "barrier crimes list" that prevents people with certain criminal histories from working with vulnerable youth.
Physical safety measures might include secure entry points, regular safety checks, and clear protocols for preventing bullying. Suicide prevention is taken extremely seriously, with regular risk assessments and immediate intervention when needed.
Equally important are the rights of the young people themselves. Each resident receives a Youth Rights Handbook explaining their rights in clear language. If they have concerns, a formal grievance process allows them to be heard without fear of retaliation. Privacy is respected, with strict confidentiality around treatment records and personal information.
The Barry Robinson Center has created an environment that balances safety with dignity. As one former resident shared, "I never felt like I was in an institution. It felt more like a school campus where people genuinely cared about helping me."
When you're looking for juvenile residential facilities near me, don't hesitate to ask detailed questions about these services. The right program should welcome your questions and demonstrate how they'll meet your child's specific needs while keeping them safe, educated, and moving toward a healthier future.
When your family is searching for juvenile residential facilities near me, understanding what happens next can feel overwhelming. The admission process, staying connected with your child, and knowing how long treatment might last are all crucial pieces of the puzzle that help you make the best choice during a difficult time.
Finding help for your child typically follows a path that begins with your search and ends with their first day of treatment:
Most families start by typing juvenile residential facilities near me into their search bar, just like you might have done. From there, the journey unfolds:
The process usually begins with a screening call where caring admissions staff will ask about your child's challenges, strengths, and needs. This conversation helps determine if their program might be the right fit for your family situation.
Next comes the practical side of things – checking insurance coverage or exploring other funding options like Medicaid, TRICARE, or Children's Services Act (CSA) funding. This step can feel daunting, but most facilities have experienced staff who can guide you through it.
Before admission, your child will need a comprehensive assessment. This might include reviewing previous treatment records, psychological evaluations, and medical history. While paperwork-heavy, these assessments help create a custom treatment plan for your child's specific needs.
For families using public funding, you'll likely attend a Family Assessment and Planning Team (FAPT) meeting where professionals will review your case and approve placement funding. This extra step ensures appropriate resources are allocated for your child's care.
From first call to move-in day, the timeline typically spans 7-20 days, though urgent situations may move faster when beds are available. On admission day, your child will complete intake paperwork, tour the facility, meet their treatment team, and begin settling into their new temporary home.
Despite what many parents fear, quality facilities view family involvement as essential to successful treatment. You won't be cut off from your child – in fact, you'll be encouraged to stay actively involved.
Most programs offer regular scheduled visits where you can see your child in person. For example, the Richmond Juvenile Detention Center has specific visitation hours on Sundays, Wednesdays, and Saturdays to accommodate working families.
Between visits, you'll have opportunities for phone and video calls at scheduled times. These moments of connection help maintain your bond during treatment.
Family therapy forms a cornerstone of most treatment plans, bringing you together with your child and their therapist to work through challenges as a unit. These sessions help heal relationships and prepare everyone for life after discharge.
Many facilities also offer parent workshops or support groups where you can connect with other families facing similar challenges. These gatherings provide both practical advice and emotional support during a difficult time.
You'll receive regular progress updates from your child's treatment team, keeping you informed about their achievements, challenges, and any adjustments to their treatment plan.
As treatment progresses and your child shows improvement, many programs incorporate home passes – brief visits home that gradually increase in length. These visits provide real-world opportunities to practice new skills and strengthen family bonds.
The Barry Robinson Center exemplifies this family-centered approach, integrating all aspects of care while keeping families involved every step of the way. Their holistic model recognizes that healing happens best when families heal together.
One of the most common questions parents ask is "how long will my child be away?" The answer varies depending on your child's needs and the type of program:
For youth in secure detention like the Richmond Juvenile Detention Center, stays are determined by court proceedings, ranging from days to months depending on the legal situation.
In psychiatric residential treatment facilities (PRTFs), most young people stay between 3 and 9 months. Children with more complex needs might need longer, but the goal is always to return home when it's safe and appropriate.
Therapeutic group homes typically involve stays of 6-12 months, while short-term residential academies like those run by Eckerd Connects are designed to last about 4-6 months.
Throughout your child's stay, their treatment team will be planning for their return home. This discharge planning includes connecting with outpatient therapists, coordinating with their school, and providing your family with tools to support continued progress.
Safety planning forms an important part of discharge preparation – identifying potential triggers and developing strategies to handle challenges that might arise at home. Many programs also offer follow-up support after discharge to ensure the transition goes smoothly.
Youth Villages emphasizes this step-down approach, focusing on returning youth to less restrictive environments and reuniting families whenever possible. Their model recognizes that most young people recover best when they can apply their new skills in their home community.
For families concerned about safety or mistreatment in residential settings, it's important to know your rights. More information about abuse claims is available through Justice Hero if you need guidance.
Finding the right juvenile residential facility near me is just the beginning of your family's journey toward healing – but with the right program and ongoing support, that journey can lead to lasting positive change.
When families find themselves searching for juvenile residential facilities near me, one of their biggest worries is often about the cost. I completely understand this concern - residential treatment isn't cheap, and navigating the maze of payment options can feel overwhelming when you're already dealing with a family crisis.
Let's talk about the elephant in the room - residential treatment typically costs between $250 and $800 per day. That's a significant investment, but there are several ways families can access this level of care without financial ruin.
Private insurance often covers at least part of the cost, though coverage varies widely between plans. Before committing to a facility, you'll want to call your insurance provider to understand pre-authorization requirements, whether the facility is in-network, and any limitations on length of stay. Don't forget to ask about co-pays and deductibles too - these can add up quickly.
For families with limited financial resources, Medicaid and EPSDT (Early and Periodic Screening, Diagnostic, and Treatment) can be a lifeline. This benefit can cover residential treatment for eligible youth, making care accessible regardless of family income.
Military families have a specific option through TRICARE. Places like The Barry Robinson Center actually specialize in working with military-connected youth and proudly accept TRICARE coverage. This can be particularly valuable for families who understand the unique stressors that military life can place on children.
Virginia residents have access to the Children's Services Act (CSA), which pools funding for at-risk youth services. Your local Family Assessment and Planning Team (FAPT) can help determine if your child qualifies. This funding source often becomes available when less intensive interventions haven't been successful.
Some families choose to pay out-of-pocket for treatment, and many facilities offer sliding fee scales based on income. There are also limited scholarship opportunities at some non-profit facilities for families who don't qualify for other assistance.
It's worth noting that while traditional mental health conditions are often covered by insurance, newer concerns like social media addiction typically aren't recognized as medical conditions by insurance carriers. This means families addressing these increasingly common issues may need to explore alternative funding options.
Finding the right facility involves much more than just location and cost. When I work with families searching for juvenile residential facilities near me, I encourage them to look deeper at what each program offers.
Specialization matters. A facility that excels at treating substance abuse may not be the best choice for a child with trauma or an eating disorder. Ask specific questions about the facility's experience with your child's particular challenges, and whether they serve your child's age group and gender.
Credentials provide peace of mind. Check that any facility you're considering is properly licensed by the state and holds accreditation from respected organizations like The Joint Commission or the Council on Accreditation. These external validations mean the facility meets established standards of care.
The treatment approach should align with your family's needs and values. Ask about the specific evidence-based therapies they use and how they measure success. A good program will be able to explain their methods in terms you can understand.
The people caring for your child make all the difference. Ask about staff qualifications and ratios - what percentage of staff have advanced degrees? Is there always a therapist on call? For programs serving youth with complex needs, 24/7 medical and psychiatric coverage can be essential.
Don't forget about education. Your child's academic progress shouldn't grind to a halt during treatment. Ask whether the facility's school program is accredited and if credits will transfer back to your child's home school.
Family involvement varies widely between programs. Some require weekly family therapy, while others may be more limited. Consider what level of involvement works for your family situation and distance from the facility.
The physical environment should feel safe and conducive to healing. If possible, visit in person before making a decision. Trust your instincts about whether the space feels appropriate for your child.
Good facilities also prioritize aftercare planning from day one. Ask how they'll prepare your family for the transition home or to a less restrictive setting. The goal isn't just improvement during the program but sustained progress afterward.
Finally, ask about success rates. Quality programs track their outcomes and should be willing to share this data. For example, Center for Findy reports that 86.3% of their eating disorder patients who discharged at or above 90% total body weight maintained their weight after leaving the program. They also saw a 99.3% reduction in binge behaviors and 97.9% reduction in purge behaviors upon completion of treatment. This kind of specific data helps you know what to expect.
Before entrusting your child to any facility, take time to verify its licensing status. The Virginia Department of Social Services publishes monthly updates on licensed facilities, including any recent changes to their status. You can also search the Virginia Enterprise Licensing Application (VELA) system to confirm a facility's standing.
Whenever possible, visit facilities in person before making your decision. Ask to see their licensing certificates and accreditation documents with your own eyes. A reputable facility will be transparent about their credentials.
If concerns arise during your child's stay, know the proper channels for addressing them:
At Justice Hero, we believe families should understand their rights when navigating the juvenile residential treatment system. For more information about our services and how to contact us, visit our contact page.
The need for comprehensive residential treatment options continues to grow. According to Pew Research, today's teens face unprecedented mental health challenges, with 45% reporting being online "almost constantly." This constant connectivity correlates with higher rates of anxiety and depression, highlighting why quality treatment options are more important than ever. You can learn more about these trends in Pew Research's teen technology report.
If you're looking for juvenile residential facilities near me, you'll find several well-established programs serving different needs across the country. Each facility has its own unique approach and specialization, which can make all the difference in finding the right match for a young person who needs help.
Across the United States, there are several quality options for families seeking residential care. Many Juvenile Detention Centers provide secure environments for youth under 18 who are awaiting court proceedings for serious offenses. They offer educational programming, medical services, and mental health counseling, with scheduled visitation times throughout the week.
Psychiatric Residential Treatment Facilities like Hallmark Youthcare focus on adolescents aged 11-17 needing psychiatric treatment, including specialized substance abuse programs with ASAM certification. Joint Commission accreditation and status as a Qualified Residential Treatment Provider (QRTP) speak to their quality standards. These facilities maintain close supervision with staff-to-resident ratios ranging from 1:4 to 1:8, adjusting based on the needs of each unit.
Many residential centers offer campus-style settings that feel more like a college than a treatment facility. Colonial-style buildings create a welcoming atmosphere for children ages 6-17. What stands out about these centers is their open campus design that provides structure without feeling restrictive.
Behavioral Health Services facilities serve adolescents ages 11-17 with intensive therapeutic treatment using trauma-informed approaches. Council on Accreditation certification reflects their commitment to best practices in helping young people heal from difficult experiences.
For youth ages 12-21, comprehensive residential treatment centers provide specialized care for young people who have both mental health and substance abuse issues (dual diagnosis). Joint Commission accreditation underscores their commitment to quality care.
Families dealing with eating disorders might consider specialized centers whose "Real-Life Recovery" approach has yielded impressive results—over 86% of their patients maintain healthy weight after discharge, with nearly complete elimination of problematic eating behaviors.
When searching for juvenile residential facilities near me, it's important to find programs that address your child's specific challenges. Several facilities across the country offer specialized care for unique situations.
Military families face distinct challenges that civilian providers might not fully understand. Some centers stand out for their dedication to military-connected youth. Their staff often have personal military experience, giving them insight into the stresses of frequent moves, deployments, and the unique military family lifestyle. They also accept TRICARE insurance, removing a significant barrier for military families seeking care.
Young people struggling with eating disorders need specialized care that addresses both the physical and psychological aspects of these complex conditions. Specialized centers offer comprehensive treatment for anorexia, bulimia, binge eating disorder, and ARFID. Their approach includes nutritional counseling and meal support alongside therapy, and their outcomes speak volumes—patients show nearly complete elimination of binge and purge behaviors after treatment.
For LGBTQ+ youth, finding an affirming environment is crucial for successful treatment. Several facilities across the country have made explicit commitments to supporting these young people through gender-affirmative care approaches, specialized staff training, and creating safe environments where teens can explore identity issues without judgment.
Substance abuse often co-occurs with other mental health challenges in adolescents. ASAM-certified programs use the Stages of Change Model to meet teens where they are in their recovery journey. They don't just address the substance use itself but also work on underlying mental health issues, education about addiction, and developing practical skills to prevent relapse.
Young people with intellectual disabilities who also struggle with emotional or behavioral challenges can find specialized support at dedicated facilities. They serve youth with IQs of 50 or above, adapting therapeutic approaches to meet their unique needs while also providing specialized educational support and life skills development to prepare for the transition to adulthood.
If you're looking for additional information about behavioral health options for young people, Justice Hero offers comprehensive guides on Behavioral Centers for Youth Near Me that can help you steer your choices.
Finding the right facility involves considering not just location, but also the specific expertise and approach that will best serve your child's unique situation. Each program offers something special that might make them the perfect fit for your family's needs.
When families search for juvenile residential facilities near me, they often share similar concerns and questions. As someone who's guided many parents through this challenging process, I've compiled answers to the questions I hear most frequently.
Parents often wonder why a doctor might recommend residential treatment instead of hospitalization, or vice versa. The distinction comes down to purpose, duration, and environment.
Inpatient hospitalization serves as emergency intervention - it's typically brief (usually days to a few weeks) and focuses primarily on crisis stabilization when a young person is at immediate risk. The environment feels clinical, with higher staff-to-patient ratios and more restrictions to ensure safety during acute situations.
Residential treatment, on the other hand, provides a longer healing journey. Young people typically stay for several months in a more home-like or campus setting. Rather than just stabilizing a crisis, the goal shifts to therapeutic growth, skill-building, and addressing root causes of behavioral or emotional challenges.
As one facility director explained to me, "We create a nurturing healing environment rather than a hospital-style setting. Our residents aren't patients - they're young people working toward lasting change in a supportive community."
Length of stay varies considerably based on your child's needs, the type of facility, and their progress in treatment. Court-involved youth in secure detention may stay for unpredictable periods determined by legal proceedings. Psychiatric residential treatment typically ranges from 3-9 months, while therapeutic group homes often extend to 6-12 months. Short-term academies generally structure programs around a 4-6 month timeline.
Education remains a priority during residential placement. Quality facilities understand that academic progress is crucial for your child's future success. Most programs offer:
On-site accredited schools with certified teachers who understand how to work with youth facing emotional or behavioral challenges. The Richmond Juvenile Detention Center, for example, coordinates closely with home schools to ensure credits transfer seamlessly when residents return to their communities.
Individualized learning plans accommodate different learning styles and needs, including special education services for youth with IEPs. Some facilities even offer GED preparation for older teens who might benefit from this alternative path.
One mother shared with me, "I worried my daughter would fall behind, but she actually thrived academically in residential care. The smaller classes and extra support helped her focus in ways she couldn't before."
Your role as a parent doesn't diminish when your child enters residential care. Quality facilities recognize families as essential partners in the healing process and respect important rights throughout your child's stay.
You maintain the right to information about your child's treatment, progress, and any significant incidents. Expect regular updates from the treatment team - you shouldn't be left wondering how things are going.
Your right to participation means having a voice in treatment planning and decisions about your child's care. Good programs actively involve parents in family therapy and treatment team meetings.
The right to visitation and communication allows you to maintain your connection with your child through scheduled visits, phone calls, video chats, or letters (though specific policies vary by facility). These touchpoints are vital for family healing and preparing for your child's eventual return home.
If concerns arise, you have the right to advocacy - to raise issues about care and receive timely, respectful responses. For voluntary placements, parents typically maintain the right to request discharge, though facilities may recommend completing the program for best results.
One father told me, "Knowing I could still be involved in my son's treatment gave me peace of mind. We weren't just handing him over - we were working together with the staff to help him."
At Justice Hero, we believe understanding these rights is crucial for ensuring youth receive appropriate care in residential settings. For more comprehensive information about legal protections in these situations, explore our complete list of legal guides.
Finding the right juvenile residential facility near me is a journey that can truly change a young person's life path. Throughout this guide, we've walked together through Virginia's landscape of youth facilities, from the types of care available to the nitty-gritty of admission and funding.
I've seen how overwhelming this process can be for families. The weight of making the right choice feels heavy when your child's wellbeing is at stake. But knowledge is power, and now you're equipped with understanding that can light the way forward.
Not all facilities are created equal. The difference between a secure detention center and a therapeutic group home isn't just in the name – it's in the entire approach to care. Look closely at licensing and accreditation credentials. These aren't just fancy certificates on a wall; they're indicators that a facility meets established standards of quality and safety.
Your involvement matters tremendously. The most successful outcomes happen when families stay connected throughout treatment. Those family therapy sessions and weekend visits aren't just nice extras – they're essential pieces of the healing puzzle that help prepare everyone for life after residential care.
I know the cost can seem staggering at first glance. Take heart in knowing there are pathways to make treatment accessible, whether through private insurance, Medicaid's EPSDT benefit, TRICARE for military families, or Virginia's Children's Services Act funding. Don't let finances be the barrier that prevents your child from getting needed help.
Above all, know your rights. Both you and your child deserve respect, clear communication, and proper treatment throughout this process. If something doesn't feel right, you have every right to speak up and advocate for change.
At Justice Hero, we believe in empowering families like yours to steer complex systems with confidence. Whether you're just beginning to consider residential placement or need guidance with a current situation, understanding your options and rights creates the foundation for making sound decisions.
As you move forward, consider these important next steps:
Residential treatment isn't the destination – it's one chapter in a longer story. The ultimate goal is helping young people develop the skills and stability they need to return to family and community life with renewed strength and hope.
For more comprehensive information about legal rights and protections in various situations, our comprehensive legal guides are always available to support you on your journey.
